We are committed to handling your personal information with transparency, integrity, and full respect for your rights — in full compliance with Qatar's data protection requirements.
This Privacy Policy applies to Dallah Safety Academy W.L.L ("Dallah Safety Academy", "we", "us", or "our"), a professional safety training institute registered and operating in Doha, State of Qatar. Our campus is located at Messaimeer, Near Barwa City & Barwa Commercial Avenue, Doha, Qatar.
This policy explains what personal data we collect from individuals who interact with our services — including training program participants, corporate clients, website visitors, and job applicants — how we use that data, how long we retain it, and what rights you have regarding your personal information.
By engaging with Dallah Safety Academy's services, registering for a training program, or using our website at dallahsafety.com, you acknowledge that you have read and understood this Privacy Policy. If you have any questions, please contact us at info@dallahsafety.com before proceeding.
We collect personal data only when it is necessary for delivering our services, fulfilling our accreditation obligations, or communicating with you in connection with a training program or enquiry. We never collect data that is not relevant to these purposes.
We use your personal data only for the specific purposes described below. We do not use personal data for automated decision-making or profiling that produces legal or similarly significant effects on you.
| Purpose | Legal Basis | Details |
|---|---|---|
| Training program delivery | Contractual necessity | Enrolling, managing, and delivering your selected training program |
| Certificate issuance | Contractual + Legal obligation | Submitting your details to IRU, RoSPA, IIRSM, or Highfield for certificate registration |
| Invoicing & payments | Contractual necessity | Processing payments and issuing receipts or VAT invoices |
| Safety communications | Legitimate interest | Notifying you of training schedule changes, venue information, or safety requirements |
| Marketing communications | Consent | Sending newsletters or course updates — only where you have opted in |
| Legal & regulatory compliance | Legal obligation | Maintaining records required by accreditation bodies and Qatar authorities |
| Service improvement | Legitimate interest | Analyzing feedback and usage patterns to improve our programs and website |
We share personal data with third parties only where it is strictly necessary for delivering our services or complying with legal obligations. All third parties with whom we share data are contractually required to handle it securely and in accordance with applicable data protection laws.
Your name, identification, and assessment results are shared with IRU, RoSPA, IIRSM, or Highfield International solely for the purpose of registering and issuing your certificate. These are internationally recognized organizations with their own robust data protection frameworks.
If your training is arranged and paid for by your employer, we share your enrollment status and certificate details with your employer's designated contact person. We do not share assessment scores without your explicit consent unless required by the accreditation body.
We may be required to disclose personal data to Qatar's government authorities, courts, or law enforcement bodies where required by law. We will notify you of any such disclosure unless legally prohibited from doing so.
We retain personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law or accreditation body requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Training & certification records | 7 years | Accreditation body requirement (IRU, RoSPA, IIRSM, Highfield) |
| Financial & invoicing records | 7 years | Qatar commercial law requirement |
| Assessment results | 7 years | Accreditation compliance and potential appeals |
| Enquiry and contact records | 3 years | Legitimate business interest |
| Marketing opt-in records | Until withdrawn | Consent basis — removed immediately on unsubscribe |
| Website analytics data | 2 years | Aggregated; non-identifiable after 12 months |
After the relevant retention period expires, personal data is securely deleted or anonymized in a way that prevents identification.
You have the following rights regarding the personal data we hold about you. To exercise any of these rights, please contact us in writing at info@dallahsafety.com with the subject line "Data Rights Request." We will respond within 30 days.
Our website dallahsafety.com uses cookies — small text files stored on your device — to improve your browsing experience, analyze site performance, and support our marketing activities where you have consented.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for the website to function correctly. Cannot be disabled. | Session |
| Analytics Cookies | Measure how visitors use our website to help us improve it. Anonymized data only. | Up to 2 years |
| Marketing Cookies | Track visits from our marketing campaigns. Only set with your consent. | Up to 1 year |
| Preference Cookies | Remember your language and display preferences. | Up to 1 year |
You can control cookie settings through your browser at any time. Disabling non-essential cookies will not prevent you from using our website. For full details, please refer to our Cookie Settings in the website footer.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure. Our security measures include:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected individuals and relevant authorities within 72 hours of becoming aware of the breach, as required by applicable law.
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact our Privacy Officer:
We aim to resolve all privacy concerns within 30 days. If you are not satisfied with our response, you have the right to refer your complaint to Qatar's relevant data protection authority.
This Privacy Policy was last reviewed in January 2026 and is subject to change. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by direct communication.
Contact our team directly — we respond personally within 24 hours to all privacy-related enquiries.